Your Avalon Realty &
Oaktree Management Team!

Laura brings strategic leadership and staffing expertise to Avalon Realty & Oaktree Management. As co-owner of the company, she plays a vital role in aligning team goals with company objectives and ensuring top-tier property management services in Las Vegas. With a Bachelor’s degree in Business Administration and over 17 years of experience as a Nevada Broker-Salesman (since 2006) and Permitted Property Manager (since 2009), Laura is a trusted resource for clients. She excels in buying and selling properties for investors and maintains strong client relationships. Laura is also a licensed Real Estate Broker in the state of Montana.

Personal background: Laura was born and raised in Yonkers, New York before moving to Las Vegas with her family in her 20’s. She began her career as a bank auditor with Citibank, a role that she enjoyed for 10 years both in Las Vegas and Sioux Falls, South Dakota. After returning to Las Vegas to care for her mother, Laura transitioned into a leadership role at State Wide Fire Protection where she spent 8 years managing OSHA training for 150 sprinkler fitters, overseeing payroll and coordinating drug testing programs. Her efforts were solely responsible for collecting millions of dollars owed to the company, showcasing her expertise in operations and compliance. As a certified Range Master with a passion for shooting, Laura has honed her skills since her late teens. She loves cars, dogs and hosting dinners with friends.

Lori has been an integral part of our team since 2010, starting as a field inspector responsible for performing move-out and move-in property condition reports. She later took on the role of maintenance coordinator, managing turnovers between tenancies. overseeing repairs and improvements and ensuring security deposit dispositions were handled accurately and in compliance with Nevada State Law. Lori’s keen eye for detail and strong organizational skills have earned her the trust of tenants, vendors and property owners. She likely holds the record for speaking to the most tenants over the years! In 2024 Lori was promoted to Office Manager, where she continues to excel as the primary point of contact.

Lori was born and raised in South Plainfield, New Jersey, and moved to Las Vegas in 2007 to be closer to her sister. She is a devoted mother to her daughter, as well as to eight senior rescue dogs and two desert tortoises. Lori’s nurturing spirit extends beyond her own home—she has also opened her heart as a foster mother to five children.

Known for her even-tempered nature, Lori is the kind of person everyone wants to meet and work with.

Nicole oversees the accounting department, ensuring smooth day-to-day operations. She handles the timely processing of rental payments, facilitates ACH distribution to clients, and prepares documentation for eviction notices in collaboration with Licensed Process Servers. When necessary, Nicole also works with collection attorneys to address delinquent accounts. Additionally, Nicole's attention to detail and organizational skills keeps everything running efficiently.

Born in Salt Lake City, Nicole moved to San Luis Obispo County as a child, quickly developing a deep love for the ocean and spending time on the beach. After graduating high school, she earned her Certified Nursing Assistant (CNA) license and worked closely with elderly patients suffering from Alzheimer’s, dementia and those in hospice care. Nicole found great fulfillment in building relationships and providing support to seniors often without family. Nicole is a proud mother of three sons, channeling the same commitment and attentiveness he brings to her family into her role at Avalon Realty & Oaktree Management. After moving to Las Vegas in 2015, she became a vital part of the team in October 2020, consistently demonstrating her expertise and work ethic in everything she does.

Kristen plays a pivotal role in ensuring that tenants and property owners experience a smooth and professional leasing process. She is responsible for processing all rental applications, which includes a comprehensive review of credit reports (with FICO scores), national eviction searches, and criminal background checks. Kristen personally verifies each applicant’s employment and tenant history, ensuring that only the most reliable tenants are approved. Once applications are approved, Kristen promptly notifies tenants and ensures they sign their leases within two business days to secure their rental. She also prepares the leases and addendums, creating a binding agreement that protects the interests of both the property owner and the tenant.

In addition to her application processing duties, Kristen manages advertising for vacant properties, helping attract high-quality tenants while keeping vacancy rates low. While a property is vacant, Kristen provides regular updates, including details on showings, agent feedback, and market suggestions such as price changes to expedite the leasing process.

When a new property owner comes on board, and once the property has been verified as ready for marketing, she coordinates professional video and photography, which may include drone footage, 3D tours, and “dollhouse” views. Kristen’s exceptional organization and eye for detail ensure that every property transition is handled seamlessly.

Brent serves as our Senior Field Inspector, conducting detailed initial inspections for new accounts and thorough move-out inspections. Each inspection can take between two and four hours to complete, and his meticulous process includes capturing hundreds of photographs to document the property’s condition and identify necessary repairs or updates. For vacant properties, Brent also performs “wellness checks” every 10–15 days to ensure homes remain secure and in order.

Born and raised on a farm in central Iowa, Brent learned the construction trade firsthand from his grandfather, a building contractor. His diverse background spans construction, accounting, real estate, and business ownership. A former defensive lineman for the Iowa State University Cyclone Football Team, Brent initially pursued a career in accounting but soon realized his true passion lay elsewhere. His entrepreneurial drive led him to own a restaurant and later manage several successful businesses. After moving to Southern California, he became a licensed contractor and spent 15 years with Warner Music Group, where he gained extensive experience in operations.

Brent began his career in property management in 2013, and as a rental property owner himself, he brings both professional expertise and personal perspective to his role. After more than a decade of part-time residency, he permanently relocated to Las Vegas in 2018. We are fortunate to have his knowledge, experience, and dedication on our team.

Melissa plays a key role as our Outside Field Inspector, conducting ongoing “short” inspections throughout the year on all occupied properties, including specialized pet inspections. Her detailed reports give clients a clear understanding of their property’s condition, addressing:

• Maintenance or repair issues that need immediate attention
• Cleanliness and overall property upkeep
• Unauthorized pets or tenant-caused damages

Melissa also recommends upgrades or improvements to help maintain and enhance property value. By providing actionable insights, she ensures our clients’ assets are well cared for. She frequently collaborates with Brent and assists with additional inspections as needed.

In Melissa’s own words: “Since joining the Avalon Team, I couldn’t be happier with this opportunity. I conduct short inspections and enjoy meeting new people every day. I was born in Kansas City, MO (Go Chiefs!) and moved to Las Vegas in 1989. I am a proud mother of twins who are the absolute loves of my life! My Italian heritage inspires my love for cooking, and I truly value spending time with my family and helping others.”

What we say about Melissa: Melissa has made a remarkable difference on our team. Her positivity is felt by both tenants and colleagues, and her thoughtful suggestions have strengthened our teamwork. Whether it’s organizing a fun pajama-and-hot-cocoa morning or identifying property improvements, Melissa brings cheerfulness, dedication, and genuine care to everything she does.

Deborah specializes in lease renewals, making the process seamless and stress-free for both property owners and tenants. She manages every step with care and precision—sending timely renewal notices, providing rent suggestions based on market trends, and delivering lease renewal offers to tenants. Debbie also collects updated tenant information through a simple application form, including employment details, household size, and pet data. To ensure compliance and accuracy, she manages pet applications through a trusted third-party provider.

Known for her exceptional customer service and technical expertise, Debbie ensures that each renewal is handled efficiently and with a personal touch.

Originally from Guatemala City, Deborah is a devoted wife and proud mother of a beautiful baby girl. She is currently pursuing a law degree while balancing her career and family life—a true example of ambition, balance, and dedication. An animal lover (especially of dogs), she enjoys traveling, reading, and spending time with loved ones. With her warm smile, positive attitude, and commitment to excellence, Debbie is an essential part of our team.

Julia joined the Avalon team three years ago, bringing with her more than five years of customer service experience. She was originally hired as the Broker’s Assistant, where she quickly stood out for her organizational skills and diplomatic communication. Eager to learn more about property management, Julia embraced new responsibilities, from mastering the Lead Simple Program to supporting property transitions. Her dedication and growth led to her current role as Lease Renewal Assistant Manager, where she works closely with both tenants and owners to ensure that lease renewals are handled smoothly and efficiently.

Fully bilingual in English and Spanish, Julia is an invaluable resource for our diverse client base. Born and raised in Guatemala City, she enjoys exercising, hiking, and spending time outdoors exploring parks and lakes. She is passionate about traveling, meeting new people, and embracing new opportunities. Currently pursuing a degree in Business Administration, Julia exemplifies determination and drive. An animal lover at heart, she dedicates time to rescuing animals and helping them find their forever homes.

Looking ahead, Julia dreams of opening her own coffee shop—a vision fueled by her love of coffee and her unstoppable work ethic. Above all, she treasures time with her family. With her positivity, dedication, and ambition, we have no doubt she will achieve everything she sets her mind to.

Gina plays a crucial role as the first friendly face you meet when visiting our office. Her bright smile and upbeat personality bring joy to everyone who walks through the door. As a bilingual team member, she is able to assist tenants both in person and over the phone, making communication seamless for our diverse client base. She also creates thoughtful welcome baskets for new tenants, ensuring a warm and memorable start to their leasing experience.

In her important role as HOA Violations Coordinator, Gina helps maintain compliance by:

• Handling dozens of HOA courtesy violation notices each month
• Communicating promptly with tenants and HOAs to resolve issues efficiently
• Providing photographs and documentation to address violations and avoid potential fines

Born and raised in Marietta, Georgia, Gina moved to Las Vegas at the age of 13 and has proudly called the city home for the past 21 years. A loving mother of two, she enjoys exploring new desserts with her children, creating arts and crafts, and sharing laughter and playful energy wherever she goes. Known for her kind and humble nature, Gina’s warmth makes her a delight to be around—whether she’s helping tenants, supporting her teammates, or simply brightening the office with her positivity.

Robin’s thorough and organized approach as a Maintenance Coordinator is essential to ensuring tenant satisfaction and preserving the quality of our clients’ properties. She manages hundreds of tenant work orders each year, completing them quickly and effectively. Robin collaborates with Melissa on client-approved repairs or upgrades identified during short inspections, and she oversees property turnovers—obtaining bids, coordinating approvals, and ensuring deadlines are met. She also reviews move-in and move-out reports to determine whether repair costs should be charged to tenants or owners, and she prepares detailed security deposit dispositions. Her attention to detail and ability to coordinate multiple vendors and tasks keep properties in excellent condition, reflecting her strong commitment to excellence.

Beyond her professional role, Robin is passionate about making a positive impact in her community. She serves as a volunteer cheer coordinator and actively participates in the Donor Network, dedicating her time to mentoring young people and supporting meaningful causes. Her journey highlights a deep commitment to service, education, and creating lasting change. Whether she’s coordinating maintenance for clients or volunteering in the community, Robin’s dedication, reliability, and care shine through in everything she does.

Ryan oversees maintenance for all new properties and manages operations for the El Sol and Mesa Ridge communities, each consisting of 4-plex buildings. She ensures that all tenant and homeowner maintenance requests are completed efficiently and to the highest standards. Her responsibilities include:

• Maintaining close communication with maintenance technicians and vendors to address repair needs promptly
• Coordinating repairs and upgrades after tenants vacate, ensuring units are rent-ready and back on the market quickly
• Documenting all repairs with before-and-after photos for transparency and accurate records

Ryan’s strong organizational skills and dedication keep these communities running smoothly, ensuring both tenant satisfaction and property quality.

Originally from Southern California, Ryan brings a background in timeshare management and owner services to her role. Outside of work, she loves spending time in the kitchen, where her passion for cooking shines. Hosting and feeding family and friends is her favorite way to bring people together. Known for her positive outlook and zest for life, Ryan lives by the motto “enjoy every second”—a mindset she carries into both her personal and professional life.

Alejandra is the team member responsible for managing social media and supporting the team with day-to-day operations. She is fluent in both English and Spanish and is currently pursuing a degree in Business Administration. Before joining the team, Alejandra worked as a Customer Success Agent, building strong skills in communication and client support.

Originally from Guatemala, Alejandra has a deep appreciation for culture, language, and the arts. She is passionate about learning new languages and developing hands-on skills, with interests that include animation, music, and creative design. An avid artist, she enjoys drawing and designing in her free time. A true animal lover and devoted mom to five cats and four dogs, Alejandra finds peace in quiet spaces and prefers the comfort of home over crowds.

María oversees new owner onboarding, contracts, addendums, and compliance with HOAs and insurance. Originally from Guatemala, she brings both dedication and heart to her role as Executive Assistant to the CEO at Avalon. María thrives on helping others—whether it’s supporting the leadership team, keeping projects on track, or building connections that make work easier for everyone. With her strong sense of organization and passion for service, she plays a vital role in ensuring Avalon continues to grow while remaining people-focused.