What our clients are saying
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Suggestions and Compliments
What Our Owners Say
I would like to commend Lori Guiliano for her continuing outstanding service in orchestrating communications and maintenance coordinator activities in response to a recent significant water leakage in our condo. Lori has gone above and beyond in explaining past, present, and future required activities with us, tenant, insurance claim representative, and maintenance vendors. Lori continues to exceed our expectations, with timely responses that are helping to quickly resolve this issue and minimize unconvenience and stress along the way. Thanks, Lori! Keep up your great service!
V/r Michael Sileo
I’ve had a rough past year and moved across the country and left behind life long friends and family to be with my immediate family after the loss of my husband. Ashley has made it easier for me and went above and beyond her job to make sure I was ok. I recommend Avalon highly.
Thanks for everything.
Thank you Lori. You and your company are wonderful!!! If I get anyone looking for a property management company....I will refer Avalon!
Thank you for all your assistance. Although it was cut close we are very relieved that we recorded prior to the end of the year so we don’t have to worry about any consequences. Thanks for staying on top of it! Happy New Year.
Chris and Amy
Laura, Thank you for looking out for me. I appreciate you.
Laura, Bonnie & Wonderful Staff, Thank you for everything you do for my property each year. My wife and I really appreciate it!
Dave & Gina
I have to give you 2 Thumbs up for a job well done on this matter and I highly respect a very superior management act on your side. Thank you and have a great day.
Laura, You are truly a rockstar!! thank you for looking out for us, and all your hard work on our behalf!! All the best,
Heidi E. & Dana L.
As a Realtor as well as a property owner I know how difficult it is to obtain good management. This is why I have such a high regard for this company.
Three years ago we interviewed a half-dozen property management firms to take care of our home in Las Vegas. A builder’s model home, we planned to someday enjoy as our retirement home. In the interim, we decided to rent it despite the concerns associated with rental property. Your expertise and professionalism in handling all aspects of our rental property has been exemplary. Your personal care and interest in our home is apparent in the selection of tenants and maintenance. We’re glad we spent the time and energy to select our property manager –it certainly paid off!!! Thank you for your hard work and dedication the last three years –you have certainly made it easier for us to rent our retirement home 3,000 miles away.
Marian and Larry G.
Bonnie has managed 15 properties for ourselves and a group of investors we are affiliated with. We have been very pleased with their excellent and expedient service and have always found them to be honest and concerned about obtaining the best return on our investments. We would, and have, recommended them to friends and business associates in the Las Vegas area.
Norman and Jane Z.
They are totally on top of everything – because of them I am planning to purchase another house in Las Vegas. I am sure you will find them reasonable and responsible.
Robert and Leslie S.
Oaktree has been taking care of my property since 1993. I needed a person who I can trust, since I live outside of Nevada. They are very friendly, warm people; they take care of my property as if it was their own. They treat me well and I’m not just a number to them.
Thanks to your most capable management I have been able to leave all the routine and some not so routine tasks to you and be assured that my investment are in good hands. As you know I am in this for the long haul and I appreciate very much your help over the last six years.
We would like to thank you for the careful attention that you have given to our property in Las Vegas. You have been most helpful in maintaining the property. You have gotten us top rental dollars in a tight market and for this we are grateful. We really appreciate the 800 number as we live out of state.
I am extremely satisfied with the service I have received. I feel that I have received excellent advice on property maintenance and care. The rent is always on time and bills paid. The person who does my income tax was extremely pleased with the records that he received from this company to fill out my income tax forms.
Throughout the past years of our relationship, they have demonstrated a professional attitude and a caring, helpful manner. We have referred friends and family to Bonnie. She has never let us or them down.
Donna and Don M.
After having two previous management companies we were very fortunate having you referred to us. It has given us the confidence to acquire additional properties now totaling six. Your rent research allows us top dollar in each neighborhood. We would recommend you to anyone.
Dave and Judi P.
I couldn’t be more pleased. I was way to nice of a landlord and was always being taken advantage of. After you took over, I didn’t have any more hassles and worries. I was out of the loop so to speak. Now I’ve got more time to devote to my other businesses.
What Our Tenants Say
I am very satisfied & grateful for the service you provided. I have never rented from another company that had such great customer service. I’ve never had any issues you your company and I hope to rent from you in the future.
I will be moving out of the house on Nov 30th--this is also the final day of my current lease at that house. I have been very satisfied with the support from Avalon/Oaktree as a tenant--you have always gone the extra mile when I had a leaking water heater, balky refrigerator, etc. The reason I'm moving is just that I need a larger house.
I also request that you go ahead and have Uncle Bob's Carpet Care take care of the carpet cleaning--the estimate they gave me seems very competitive at $75 for all three rooms. Thanks,
It’s been a great pleasure working with your office. Specifically Diane. In an industry where the bottom line is what counts she is very efficient at managing your bottom line while being very kind and quick to respond to requests and answer questions. I have rented before and she is absolutely a cut above what I have encountered in this industry in the past.
Based on the experience I had with her and your office I would not hesitate to recommend your company and its services to anyone. Thanks for your time. Have a good day.
Good Afternoon, Oh my goodness, you have no idea how you just made my heart feel warm ..... you guys are wonderful. Please let the owner know how grateful [for waving the late fees] I am and thanks for the condolences. Thank you Venessa, I hope your holidays are wonderful. Sincerely,
Vanessa, We want to Thank You again for the quick response to the A/C unit going down. The young man Lawerence - with Chazell was very good at his job & extremely pleasant to work with. Thank you,
Linda & Gerry
I just want to say how awesome your company is. I just moved in to a property and I am so happy! This was such a smooth transaction I couldn't believe it was real. From when Diane assisted me with the application to handing me the keys was smooth and rapid. Thank Diane from me and my kids we are happy to have found you guys! Truly a blessing! Thanks again,
Its been 1 year & we love our place. Thanks for everything,
Linda & Gerry
It has been a great pleasure over the past several years living here and working with your company. Anytime an issue popped up; your company handled it quickly and efficiently. I was impressed with your honesty and like working with people who are fair.
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