When you have a lot of tenants to manage, you might get frustrated by all the Whatsapp messages or texts you receive every single day about your tenant's needs or wants. If your phone beeps at all times of the day because of your tenants, then you need a new way of managing them.
The best way is to use tenant portals to manage all your rental properties. It's the new tenant technology that you will not want to live without once you try it. Keep reading to find out why it's so great and why you need to start using it asap.
1. Helps Keep Track of Rent Payments
When you first set up a tenant portal, it will take a bit of time to train your tenants to use it instead of messaging you directly or using email. But once they get used to the tenant portal, everything can be tracked using it.
You can also set it up so that your tenants receive notifications of their due dates and also receive reminders when they are late with their payment. The tenants can then go into the portal and use a credit card or another online method to make the rent payment easily and quickly.
2. Makes Tenant Communication Easier
You will never end up missing a payment from your tenant because everything is recorded and tracked through the portal. And this way, you can never end up in a misunderstanding with a tenant because they say one thing and you say another.
Also, you won't have to worry about one person on your team knowing about a tenant request, and everyone else is clueless about it. Everyone will be on the same page when you use a tenant portal for communications.
3. Maintenance Requests Made More Efficient
Whenever a tenant has a maintenance request to make regarding their rental property, they can make it directly through the tenant portal.
You will know exactly what maintenance is completed and when, so you and your tenant can stay informed about it. When the tenant makes a request using the portal (day or night), you will see it right away, and you can make the repairs quickly.
This will allow you to build a strong relationship with your tenant as they feel seen and heard. And you already know that happier tenants tend to be long-term tenants, which is what a real estate investor wants.
Tenant Portals - Start Using Them Today for Great Benefits
Hopefully, you see now the many benefits of using tenant portals. Once you have it in place, you will not want to go back to the traditional way of communicating with your tenants. It will make your life as a real estate investor so much easier.
If you would like to stop spending so much time managing your properties, contact us to learn more about our full-service property management services in Las Vegas.